CROWNE PLAZA ORLANDO-DOWNTOWN BY IHG | Stay downtown in Orlando

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Key details

Hotel Overview

304 West Colonial Drive, Orlando, Florida, United States of America, 32801

Crowne Plaza Orlando-Downtown By Ihg - Business-friendly hotel near Amway Center

Located in Downtown Orlando, the Crowne Plaza Orlando-Downtown offers easy access to the Amway Center and Dr Phillips Center for the Performing Arts. The hotel features a 24-hour fitness center, outdoor pool, and complimentary downtown shuttle. Dining options include BITE Bistro & Wine Bar serving American cuisine for breakfast and dinner. Business amenities include Plaza Workspace with adaptive work areas, a business center, and meeting spaces up to 400 guests. The hotel provides accessible rooms and services, including TTY devices and assistive listening devices.

Additional perks of the hotel

- Complimentary downtown shuttle with 30-minute on-demand service - Electric vehicle charging stations available - Crafty Cocktail Tour showcasing local bars - Accessible self-parking and valet parking - IHG Green Engage sustainability program - 24-hour marketplace and business center - Free Wi-Fi throughout the property

Guest Rooms

Spacious studio rooms feature a king bed with leather headboard or two queen beds, 48-inch HD LED TV, granite vanity, desk, and sofa bed. Premium guestrooms include a 55-inch HDTV and granite vanities. Extended Stay One Bedroom King Suites offer a fully equipped kitchen, queen sleeper sofa, and soaking tub. All rooms have complimentary wired and wireless HSIA.

Other conveniences

- Work desk and side chair in all rooms - Sofa bed in studio rooms - Granite vanities in premium rooms - Fully equipped kitchen in extended stay suites - Complimentary toiletries - Ironing facilities and air conditioning - Safe deposit box in rooms

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Premium King Room

Max:

2 persons

325 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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Standard Queen Room

Max:

4 persons

335 sq. feet

Bed options:

2 King Size Beds

Lake view

Shower

Coffee machine

room details

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King Suite

Max:

3 persons

660 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Center

Orlando 1.4 mi

Airports

Orlando Executive (ORL) 3.5 mi

Orlando International (MCO) 14.2 mi

Train

Church Street Station4600 ft

Woodsmere Sub-Station 4.7 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

Wi-Fi

Parking

USD 25 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car rental
Dry cleaning
Stores/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

304 West Colonial Drive, Orlando, Florida, United States of America, 32801

Map view

304 West Colonial Drive, Orlando, Florida, United States of America, 32801

City landmarks

20 N Eola Dr

Farmers' market shopping

1.4 mi

Parks

Lake Eola Park

1.3 mi

Garden

Harry P Leu Gardens

2.0 mi

Downtown Orlando

4900 ft

Stadiums

Orlando City Stadium

1.1 mi

Museums

Orange County Regional History Center

1.2 mi

Bank of America at duPont Center

3200 ft

Stadiums

Amway Center

5100 ft

Amusement & Theme Parks

Sunshine Park

3000 ft

Stadiums

Exploria Stadium

1.1 mi

1418 Clouser Ave

Jack Kerouac House

1.3 mi

Central Business District

2400 ft

Senator Beth Johnson Park

4200 ft

Bob Carr Theater

2200 ft

Overbrook Park

5100 ft

Church

St James Roman Catholic Cathedral

3100 ft

723 Highland Avenue

Lake Adair Park

1.1 mi

Washington St. / Summerlin Ave. East of Lake Eola

Thornton Park

4500 ft

Stadiums

Camping World Stadium

1.5 mi

Museums

Orlando Science Center

1.7 mi

Broadway Theatre

Mad Cow Theatre

1.0 mi

Gallery

City Arts

4400 ft

Museums

Orlando Museum of Art

1.8 mi

Bob Carr Performing Arts Centre

2200 ft

29 S Orange Ave

SAK Comedy

5200 ft

Gallery

CityArts Factory

5300 ft

Amway Arena

2600 ft

Tupperware Tower

1.5 mi

Museums

Wells Built Museum of African American History

1.1 mi

Lake Ivanhoe Park

1.8 mi

Nearby

Parking area

Orlando Tech & OCPS Educational Leadership Center Parking Garage

700 ft

Orlando Tech

1200 ft

Restaurants

Shin Japanese Cuisine

2300 ft

803 North Orange Avenue

Reyes Mezcaleria

2500 ft

821 N Orange Ave

Bulgogi House Orlando

2200 ft

705 W Colonial Dr

Shade Bar & Grill

2400 ft

400 W Livingston St

City PUB

2600 ft

861 N Orange Ave

Cafe Trastevere

3300 ft

825 N Magnolia Ave

Fratelli's Italian Restaurant

3700 ft

373 N Orange Ave

Guest Reviews & Ratings

What Guests Are Saying?

82%

loved it & would return

8.2/10

Great

Rooms

8.0

Location

7.5

Service

8.5

Dining

6.8

Nicholas

United States of America, January 2024

7.6/10

The hotel had some great features like comfortable and spacious rooms but lacked some in-room amenities like a fridge for drinks and snacks. The service was friendly but required multiple requests for basic items. The location was convenient for getting around but suffered from traffic noise. The dining was reasonably priced with a good variety, although extra charges for parking were unexpected.

Rooms

8.0

My room was very comfortable and had all the amenities needed. However, it was disappointing not to have a fridge with drinks and snacks.

Service

7.0

The staff had great attitudes and were friendly, but I had to ask multiple times for simple things like water refills, lacking a sense of urgency.

Location

6.0

The hotel was perfect for getting around, although the traffic noise from the iDrive and i4 was a bit scratchy.

Dining

8.0

The dining experience was reasonably priced with good variety, including an omelette station. However, the unexpected parking charges were a downside.

Facilities

9.0

The facilities were convenient, offering all necessary services.

Don

United Kingdom, December 2023

8.4/10

The hotel offers comfortable rooms with a Keurig coffee machine but lacks coffee cups. The bed is cozy, and the breakfast buffet is delightful. The pool and fitness room are also great, providing a pretty view of the lake from upper floors.

Rooms

8.0

The rooms are very nice, with comfortable beds and a pretty view of the lake from upper floors.

Service

9.0

The service is excellent, with personal attention from the staff, including meal vouchers and helpful assistance. The staff is professional, helpful, and friendly.

Location

9.0

The location is convenient for downtown and Universal/SeaWorld visits, with easy access to amenities and friendly valet service.

Dining

7.0

The restaurant offers different daily options, but the breakfast lacks variety and creativity. The dinner menu could use some improvement.

Facilities

9.0

The hotel facilities are great, including room service, car hire, dry cleaning, and a free shuttle service.

Jay

United States of America, September 2023

7.6/10

My stay at the hotel was a mix of positive and negative aspects. The room was clean, spacious, and had thoughtful amenities like a coffee bar, fridge, and microwave overlooking a scenic lake, but I was disappointed that I wasn't allowed to sit at the bar, and I felt that the room was a bit out-dated for the price they charge per night.

Rooms

8.0

I loved the spacious and clean room with a beautiful view of the lake. The thoughtful amenities like the coffee bar, fridge, and microwave were a nice touch.

Service

9.0

The service was excellent; the staff was friendly, welcoming, and efficient. I only had to wait a few moments for the shuttle, and they took me directly to my destination.

Location

8.0

The hotel's location was perfect for me as it was close to the venue I was attending. Additionally, being a little over a mile from Lake Eola, where there are various dining options and a farmer's market, made it very convenient.

Dining

6.0

The dining options were somewhat basic and not worth the additional cost. However, the assortment of fresh berries was a pleasant surprise.

Facilities

7.0

The facilities were decent, but I wish they were more modern and updated for the price point. However, the presence of certain amenities like room service would have enhanced the overall experience.

Matt

United States of America, May 2023

7.4/10

I loved staying at this hotel in downtown! The rooms had 2 A/C heating wall units, which was unique but gave off a cozy vibe. The service, especially from Craig, the shuttle driver, and Marlene, the waitress at Bite, was exceptional. The location was ideal for exploring the downtown area, and the dining experience left a bit to be desired. Overall, a mixed but mostly positive experience.

Rooms

8.0

The rooms had 2 A/C heating wall units, a feature you might not expect in a hotel but it added a cozy touch.

Service

9.0

The service was top-notch, especially from Craig and Marlene. They were so keen and helpful throughout our stay.

Location

7.0

The hotel is situated in downtown, which was great for exploring the area. However, there wasn't much to do or eat within walking distance.

Dining

6.0

The dining experience lacked variety and flair, with a repetitive buffet menu. The chef seemed to overlook adding creativity to the breakfast options.

Facilities

7.0

The facilities were decent, offering basic amenities for a comfortable stay.